Vizit Essential stores rasterized copies of certain file formats for faster processing. There are times when this cache may need to be cleared to force Vizit to re-rasterize a particular file. When this is necessary, run the ReaderCacheClear tool on your Central Administration server. You must be a farm administrator to run the tool.
- Download the ReaderCacheClear.exe program: http://files.vizit.com/Public/Tools/ReaderCacheClear.exe
- Double click on the ReaderCacheClear.exe.
- Each of the Site Collections will be crawled and their corresponding Essential Cache folder will be deleted -- forcing a new cache to be created when necessary. The ReaderCacheClear tool will display all crawled Site Collections and will indicate which ones had Essential Cache folders deleted.
- When it is complete, press any key to exit. It may take several moments for the tool to completely delete all Essential Cache folders from your farm.