Invalid Field Name. {acbc532d-0b8c-4126-a43d-ca5084ee4b28}, Field Type Not Installed Properly

Note: This process will delete any comments made in the Vizit Social product. Contact support if you are experiencing this issue.

Symptoms:

When using Vizit, Instant Previews show up as document icons.  When opening Vizit Essential, you receive one or both of these errors:

Server Error
Invalid field name. {acbc532d-0b8c-4126-a43d-ca5084ee4b28} Lists/8398c35e28734f0ea58c251cfeb3e6d0
Server Error
One or more field types are not installed properly. Go to the list settings page to delete these fields.

Issue:

Vizit's cache library was not created properly during automatic feature activation, or the Vizit.Shared feature was not properly installed.

Resolution:

  1. Using SharePoint Manager (http://spm.codeplex.com/releases/view/51438), delete the Vizit Library list in your site collection.
    • Navigate to Content Service > Web Applications > YOURWEBAPP > Site Collections > YOURSITECOLLECTION > Home > Lists 
    • Right click the list named 8398c35e-2873-4f0e-a58c-251cfeb3e6d0 and choose Delete
  2. Deactivate and uninstall the Vizit.Shared Feature by typing the following into the SharePoint Management Shell
    > stsadm -o deactivatefeature -name vizit.shared -url http://server/site

    Operation completed successfully.

    > stsadm -o uninstallfeature -name vizit.shared

    Operation completed successfully.
  3. Confirm that the Vizit Content Types were removed using SharePoint Manager.
    • Navigate to Content Service > Web Applications > YOURWEBAPP > Site Collections > YOURSITECOLLECTION > Home > Content Types
    • Scroll to the bottom of the list and confirm that the following Content Types are NOT present.
      • ZComment, ZConversation, ZFootnote, ZHighlight, ZMarkup, ZProvideFeedbackTask, ZRequestFeedbackTask, ZShape, ZShapeLocation, ZShapePType, ZWorkspace
  4. Reinstall and activate the Vizit.Shared Feature by using the SharePoint Management Shell
    > stsadm -o installfeature -name vizit.shared

    Operation completed successfully.

    > stsadm -o activatefeature -name vizit.shared -url http://server/site

    Operation completed successfully.
  5. Try Vizit Essential again.
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